General Terms and Conditions of Business
General Terms and Conditions of Business
(Status: 01 January 2023)
- scope of application
- contracting party
- conclusion of contract
- right of cancellation
- prices and shipping costs
- delivery
- payment
- reservation of title
- warranty for material defects
- settlement of disputes
General Terms and Conditions
1 Scope of application
These General Terms and Conditions (GTC) apply to all deliveries by Cameron Copley-Heissig to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to their commercial or independent professional activity.
- contracting party
The purchase contract is concluded with Cameron Copley-Heissig, owner: Cameron Copley-Heissig, Goldmarkstrasse 37, 80937 Munich, Germany. 3 Conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.
3.2 By clicking on the button [Buy/Order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.
4 Right of cancellation
4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of cancellation in accordance with the statutory provisions.
4.2 If you as a consumer make use of your right of cancellation in accordance with section 4.1, you must bear the regular costs of returning the goods.
4.3 In all other respects, the right of cancellation is subject to the provisions set out in detail in the following
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform us (Cameron Copley-Heissig, Goldmarkstrasse 37, 80937 Munich, Germany, art@cameron-copley-heissig.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form, but this is not mandatory. You can also fill in and send the sample cancellation form or another clear declaration electronically on our website (insert Internet address). If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation (e.g. by e-mail).
In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us or to (insert the name and address of the person authorised by you to receive the goods, if applicable) immediately and in any case within fourteen days of the day on which you inform us of the cancellation of this contract at the latest. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
– End of the cancellation policy –
4.4 Cameron Copley-Heissig provides the following information on the model cancellation form in accordance with the statutory provisions:
Model cancellation form
(If you wish to cancel the contract, please complete and return this form).
– To: Cameron Copley-Heissig, Goldmarkstrasse 37, 80937 Munich, Germany. E-Mail: art@cameron-copley-heissig.com
-I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*)
-Ordered on (*)/received on (*)
-Name of the consumer(s)
-Address of the consumer(s)
-Signature of the consumer(s) (only for notification on paper)
-Date __________
(*) Delete as appropriate
5 Prices and shipping costs
5.1 The prices stated on the product pages include all costs incurred, but not the shipping costs.
5.2 In addition to the prices quoted, we charge shipping costs per order. These are clearly communicated to you on the product pages, in the shopping basket system and on the order page.
6 Delivery
6.1 Delivery is made with DHL Service Premium.
6.2 The delivery time depends on the delivery destination (see DHL-Service-Premium website). We will point out any deviating delivery times on the respective product page.
7 Payment
7.1 Payment is made in advance (PayPal).
7.2 We deliver the goods after receipt of payment.
8 Retention of title
The goods remain our property until full payment has been received.
9 Warranty for material defects
Cameron Copley-Heissig is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff of the German Civil Code.
10 Dispute resolution
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: https://ec.europa.eu/consumers/odr. We are prepared to participate in a dispute resolution procedure before a consumer arbitration board to resolve disputes with consumers. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this body in order to settle the aforementioned disputes.
Payment via PayPal direct debit or credit card (PayPal account required)
After completing your order, you will be redirected to an external page of our payment service provider PayPal in encrypted form. To use the PayPal direct debit or credit card payment method, you need a PayPal account. You log in to PayPal with your login details or open a new PayPal account and confirm the payment instruction for the invoice amount. PayPal accepts the following credit cards: Mastercard, Visacard, American Express, Discover, Diners Club.
There are no additional costs for this payment method, except for any exchange rate fees if the payment is made in a currency other than EUR or if your credit card company charges additional fees.
You can access PayPal’s terms of use here . You can find more information about PayPal’s Buyer Protection Policy here .
Payment via PayPal PLUS direct debit, credit card and purchase on account (PayPal account not required)
Payment by direct debit (PayPal PLUS)
After completing your order, you will be redirected to an external page of our payment service provider PayPal in encrypted form. There you can enter your bank details. A PayPal account is not required and does not need to be opened. The payment amount is collected directly by PayPal. There are no additional costs for this payment method, except for any exchange rate fees if the payment is made in a currency other than EUR. You can view the terms of use for payment without a PayPal account here .
By confirming the payment order, you give PayPal a direct debit mandate. PayPal will inform you of the date on which your account will be debited. You can find further information and PayPal’s general terms and conditions of use here .
Payment by credit card (PayPal PLUS)
If you choose to pay by credit card, you do not need a PayPal account and you do not need to open one. PayPal accepts the following credit cards: Mastercard, Visacard, American Express, Discover, Diners Club. Your credit card details are encrypted and transmitted securely to PayPal. To pay by credit card, you need the 16-digit card number, the validity period of the credit card and the verification code.
Payment processing will be carried out immediately after confirmation of the payment order and your identification as the legitimate cardholder by your credit card company at the request of PayPal. The card billing is carried out by PayPal.
There are no additional costs for this payment method, except for any exchange rate fees if the payment is made in a currency other than EUR or if your credit card company charges additional fees. You can view PayPal’s terms of use for payment without a PayPal account here . You can find more information and PayPal’s general terms and conditions of use here .
Purchase on account (PayPal PLUS)
After completing your order, you will be redirected to an external page of our payment service provider PayPal in encrypted form. A PayPal account is not required and does not need to be opened. The maximum invoice amount is limited to EUR 1,500.00.
After selecting the purchase on account payment method, PayPal carries out a risk assessment in real time (obtaining credit information). If the credit assessment is negative, this payment method is not available.
If you select the purchase on account payment method, we assign our claim from the purchase contract to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.
The invoice amount must be paid to PayPal within 14 days of receipt of the invoice. You can only pay to PayPal with a debt-discharging effect. However, we remain responsible for general contract processing and customer inquiries, e.g. in connection with the delivery of goods, complaints, cancellation notices, returns and credit notes. You can view PayPal’s terms of use for the purchase on account payment method here . You can find further information and PayPal’s general terms and conditions of use here .
If you have any questions about a payment, please contact PayPal directly (Tel: 0800 / 7234730 – only for purchase on account via PayPal PLUS).